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How Much Do You Charge?

John D’s philosophy is to give endusers and small businesses value in a tough economy.  It isn’t about price.  It is about what you get for the amount you pay.

The below table lists our standard service catalog with typical rates and fees.  Please keep an eye on this website for specials.

Prices effective 1 September 2011.

Chart of Standard Service Rates & Charges Compared to (1)
Service Rate Per Rate Per
Transportation Fee – Zone 0 5 ticket
Transportation Fee – Zone 1 10 ticket
Transportation Fee – Zone 2 15 ticket
Troubleshooting and Diagnostics 35 * ticket 60 starting rate
Virus/Malware Cleaning 80 ticket 300 ticket
System/Data Backup & Restore 10 10 GB 100 (2) N/A
PC Tune-up 35 ticket 40 (2) ticket
OS Reinstall — Windows XP 80 install 130 install
OS Reinstall — Windows Vista
or 7		 75 install 130 install
Software Installations (may
vary by applications)		 20 install 129 install
Secure Working Wi-fi Network 20 ** device 100 3 devices
Typical hardware install &
configuration		 35 2 devices 150 device
Standard Labor (most other
work)		 40 person hr 100 (3) person hr
System backup & off-site
storage (up to 350 GB)		 60 year N/A N/A
Computer Recycling, one item or
one truckload		 Transportation fee only N/A N/A
* This fee is the
base minimum and may sometimes be credited towards any
repairs
** Note
that routers and modems are considered devices
(1) A competitor’s onsite rates, unless otherwise stated.
(2) In store.  You must take it there.
(3) This is a “best case” approximation based upon available data.
The above rates do not include the cost of hardware or software.
The above rates are only meant as a guide.  Prices subject to change without notice.  We  
often run specials, so be sure to ask.
IMPORTANT NOTICE: While no one can guarantee against loss of data, John D’s takes pre-
cautions to prevent accidental data loss.  This may include the backing up of files, partitions 
and/or disks during maintenance in order to protect your valuable data and programs to the 
best of our ability.  Your authorization grants us permission to perform this service if we 
believe the integrity of your data may be in jeopardy, but is no guarantee this service will  
be performed unless specifically requested and noted on work order.

Prices may differ under unusual circumstances and are subject to change without notice. We reserve the right to refuse service to anyone for any or no reason.

Call us today at
440.499.5326
or
440.499.JDCN

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